When it comes to these kinds of people and comments, you cope with it by ignoring it. What they say doesn’t help you get better as a writer, and quite frankly, it isn’t necessary or needed in any way, shape, or form. However, it is the internet and you’re bound to get someone who makes nasty remarks that aren’t going to help you improve or give you some sort of constructive feedback that allows you to grow.
There’s a video by Merphy Napier, a BookTuber, where she answers questions and gives her viewers an insight to BookTube secrets, like talking about behind the scenes and whatnot. Well, in one of the answers she gives, she mentions that she gets a lot of hate comments that have nothing to do with the content of the video (such as the topics of what she talks about), but instead, make critical comments about her content (“Why are you talking about books? That’s boring.”) to comments about her (“Your voice is annoying.”) And that is a reason why she doesn’t read (or respond) to the majority of her comments (at least, after the first twenty-four hours). She doesn’t want to see the hate. So having people give you hate is inevitable because there will always be people who do that, whether you like it or not, no matter what platform you’re on or where you go. If you put yourself or your work out there in any kind of way, you will receive hate comments of any and every sort.
So the best way to deal with it is to just ignore it. And yes, while these comments hurt, it is also worth noting to learn to grow a thick skin so it doesn’t hurt so much. For me, I welcome any and all kinds of feedback, and while I don’t like hate comments, I don’t particularly mind them because I find them humorous to read. When someone says, “Stop writing. This is the worst book ever,” I laugh because they’re doing whatever they can to seek attention and get a reaction out of me because they’re bored and want some sort of amusement. They get a thrill from creating drama, and also for putting their unsolicited opinions around, believing their opinion is more superior… when it isn’t.
Now, should you block this person? Well, that’s up to you. If you personally feel like they’re going to continue to harass you, go ahead and block them. Report them, even. Especially if they do start going on every single chapter or story you post just to tell you they hate it, then yes, report them.
But if this is a one time thing, like they tried reading your other works to see if they could get into it but couldn’t, and left the comment and bounced and will never show up again, then don’t waste any breath on them. No need to block or report them, and definitely don’t answer their comments either if you put any emotion into the response. When you respond to these comments, you want to be monotone; emotionless. You don’t want it to sound like you’re offended at all (because that gives them the satisfaction that they succeeded in their efforts to get a reaction out of you), but instead, you want to sound like you’re proud that they gave the time and energy out of their day to read and comment on your book. After all, even though they gave you a bad review, it still means more exposure for you. However, if you don’t want to see these kinds of hate comments (as these are different to constructive criticism) then you are fine to delete them. No one will judge you for it.
As for making these comments not affect you… differs as it varies from person to person. My advice, though it’s vague and not necessarily helpful, would be to learn to leave your emotions at the door whenever you receive a negative comment. It isn’t easy to do, but the more you do it and understand that not everyone is going to love your work (let alone express it), the more it’ll be easier to not feel such a gut-wrenching pain in the pit of your stomach whenever it happens.
For me, I learned this by getting more critical comments on my work to help me see what was wrong along with allowing me to not be so egotistic toward it. The more honest people were with my writing (and giving me detailed descriptions of what I could do to improve), the more I was able to open my mind and understand that I wasn’t the greatest writer that I thought I was. This helped me get on a track to studying about storytelling, the craft, and writing itself where I learned to be more critical of my own work and when people gave me bad reviews, I was able to be open-minded to their comments and what they had to say. But through this, I had to figure out what comments were the ones that were honest and not troll-like. For example, if someone said, “This scene sucks. You need to stop writing…” it’s a troll that I don’t pay any mind to. But if someone said, “This scene sucks. It’s so slow and boring…” it gives me the opportunity to look into this issue. When I do this, I look at it from a reader’s and critic’s perspective: is it actually slow or is it just an opinion that one person doesn’t agree with or like? Is it boring like they say? Is there any pizazz, flavor, or spice that helps the story stay intriguing but furthers the plot?
The more I was able to leave my emotions out of the equation (and think logically than offensively) the more I was able to feel less threatened and heartbroken over these comments. Do I like them? No. But I welcome them with open arms, and no matter what type I get, I don’t get wrapped up in their meaning or spend too much of my time wallowing in self-pity. At the end of the day, don’t let someone’s negative opinion stop you from writing.