Regardless of the establishment, when was the last time you got some great customer service?
How did it make you feel like getting it? Like it was a breath of fresh air?
Tell me your story.
Thoughts and feelings?
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This morning at Publix, Aldiâs and Burlington. Not that we needed customer service for anything but ringing up the merchandise, but we got excellent and friendly service at all three stores. (*ďźž-â) äš
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One time I went to the bank with my family before my brobotâs trip to Japan and the teller asked me if he was going to Tokyo Disneyland.
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Jet2 are helpful (Yes, that Jet2 company). Theyâre very nice when we want to go on vacation to Spain. Theyâre very helpful and always answer you. They come to your hotel and everything if you have questions.
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Uhhhhhh probably when I was in Egypt back in February ;-;
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probably Denmark 
not a single Danish hospitality worker looked or felt or sounded like they were sick and tired of their jobs. it was amazing. I couldnât believe something like that would be possible lol
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Japan is like the country of politeness without conversation. I like it that way 
I donât like going to stores or restaurants in the states alone because they just talk so much 
âHow are you doing today? Did you find everything?â I know theyâre supposed to say it, and youâre probably just supposed to smile and say, âyes, thank you, I didâ (even if you didnât), but they donât do that in Japan, so I start thinking, "should I be truthful or no? and also, why are you talking, like, donât talk to me, I donât want to interact with strangers in a friendly way and so casually. We donât do that in Japan⌠ahhhh 
"
I suppose this talking and conversation would be considered âgood customer serviceâ in the states.
And waitresses! Omg, so much talking! âhow are you today? my name is so and so and Iâll be your server tonight. what can I get you, would you like a drink?â Why so much conversation Iâm sorry, but I didnât come here to make friends (no hate to them or anything. Itâs just a cultural difference thing.)
In Japan, the waitress comes and says, âyes?â and then we say, âyes, Iâll get the orange juiceâ and then they say âis that all?â we say âyesâ. Sometimes they repeat it back. Thatâs it. Thatâs better XD
I kind of wonder what itâs like to live in other places where you donât always get great customer service, and then what does it feel like to get good customer service
You should ask me about the times the customer service was bad in Japan as those are uncommon
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You went to Egypt? 
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Japan was second on my list, but only because Danish people speak English and customer service feels better in a language you actually understand 
I will say, though, we had a pretty good time in Japan even with just my rudimentary knowledge of the language and Google Translate. Japanese people were really, truly trying their best and I very much appreciated that!
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Yeee 
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OMG, this so much! As a non-American I absolutely hate how American servers are trained sometimes. A lot of the things they do would be considered horrible service in Asia.
Like checking in on you unprompted while youâre chewing your food. Yes, itâs good. No, we donât need anything else. And I didnât ask you to come here, go away and let me enjoy my food in peace.
Or the most infuriating part is when they ask you if youâd like your bill WHILE YOU ARE HALFWAY THROUGH YOUR FOOD.
Actually no, thereâs something worse than that: just slamming the check on the table before you even ask for it and then saying âno rushâ like itâs nothing!
What if I wanted dessert? What if I wanted to chill at the table just a little longer? What if I wanted to eat more slowly? And you rush me by putting the printed bill on my table as if you canât wait for me to leave? Horrible, horrible, horrible!
And the worst part is that American servers demand tips. Some say that 20% is now ânormalâ and anything less is being cheap.
And the Americans would tell you âif you canât afford to tip, donât go outâ 
or theyâd say that servers need tips more because of inflation, even though the tip is based on percentages and food prices have only risen 
Not to mention that especially in restaurants with high traffic, servers claim a lot in tips to the point that they earn more than engineers and other degree-holders working full-time jobs, and when they claim tips in cash they donât report it on their taxes, while everyone else gets all their income taxed.
And you want to know whatâs even more ironic?
Because theyâre trained to check in sometime after they give you your food, in many cases they just disappear completely from the dining room⌠except to check in on you mid-chew and hand you the bill unprompted, of course 
And theyâre not trained to look around the dining room for raised hands, so ironically, I find myself waiting more for American servers to serve me when I actually need the help, but they bother me when I donât want them to approach me.
American servers are so entitled and poorly trained compared to Asian and European servers. Just look on the subreddit r/serverlife 
I donât care if they yell at us to give them more tips in this economy. Iâve brazenly pulled out my phone to use the calculator in front of servers before, and I wonât hesitate to do that again.
Unless you exceed the Asian Server 
standard, Iâm not going to give you more than a standard tip.
(By the way, my ex boyfriend worked as a server at a banquet hall, and he insisted that 10% is the standard tip, so I shall stick to that. And I will absolutely not hesitate to tip zero if the service is poorâlive by the tip, die by the tip.)
Oh and another infuriating thing: the servers also voted against fairer wages in Massachusetts because they knew they would make way more in tips. So they canât cry about unfair wages when they voted against making things fairer 
That being said I donât mind tipping if the service is genuinely above and beyond. I just hate how American tipping culture has devolved into this horrible, horrible thing, and how American tourists abroad are spreading their tipping disease to other countries.
At least in Jakarta, tips mean something because we hardly give them out, and service is great, and the restaurant scene is thriving without owners passing their obligation onto customers.
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This so much 
I live in an Eastern European capital thatâs seen a huuuuuuge influx of tourists post-covid and the prices alone are obscene, in addition to the tips everyone and their mother seems to expect lately.
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That being said, tho, we have a horrible bribing culture of our own (I blame the Ottomans lol)
But I was raised by a stingy communist mother so I never tip if I can help it 
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Oh, no, not the tip. That makes me so anxious because I donât know what percentage of what and I canât do math. I once left a tip at the restaurant of a hotel I was staying at of what I thought was the right tip, and heard them whispering about how much I had tipped them and then I immediately worried that it was too much or too little and wanted to disappear 
Is it rude to ask how much to tip? Sometimes I was tempted to use the âIâm from Japan and we donât have tips, so Idk what to doâ card.
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I donât get tipping either and Iâm American.
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Not rude, but I wouldnât ask the server because they might give you a biased response I would rather ask my American friends. Most of them said that 10% or 15% is fine, the former especially if youâre in college.
I think the only time Iâve asked whether to tip or not was when I was receiving a free haircut 
thereâs this website called salonapprentice.com where hairstylists looking for people to practice on/model for them can post ads offering free or discounted services. I asked my hairdresser if itâs customary to tip people for free haircuts since Iâm used to tipping for paid haircuts, and she said itâs not expected but appreciated 
she and her instructor were really nice and gave me an excellent haircut based on my hair type and face shape, so I gave a small tip in cash as appreciation.
I guess I feel tipping hairdressers is more warranted because their service is much more personalized, you know? Thereâs hardly anything more personal than touching your head and doing all sorts of things with it. I donât tip on percentages, however, and just tip a set amount in cash. Thatâs how we do it in my part of Southeast Asia too.
Related to tipping servers and being a good customer, though, there were times where I tipped much more than usual because the people I was dining with were being bothersome 
like my aunt and her friend once when she invited me and my then-boyfriend to brunch. She was being a very irritating customer to the point that I left a 40% tip as compensation another time was when I was taking my dad to a nice Michelin-starred restaurant in Chicago, and he wasnât the worst customer but not the ideal kind either, so I tipped above my standard.
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Yah back at the start of the year
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I donât even tip hairdressers Iâve wanted to once or twice, but I never have cash to do it so I just quietly disappear
The thing that reaaaaaally annoys me about this obnoxious tipping culture is that now there are lots of like, self-serve coffee shops and whatnot around. You order and pay at the bar and youâre lucky if they bring your coffee to your table. If anything, you should be tipping me!!! Not to mention, I usually take my dog to the coffee shop and I like to order a lil snacky snack, and unfortunately for me I donât have 5 arms
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OMG yes! I never tip at coffee shops, tea bars, or any place where I stand up to order and/or pay before I eat. I donât tip at McDonaldâs, why should I tip for picking up my own iced chocolate?
And now Iâm reminded of how America doesnât get the concept of iced chocolate. I come from a hot and humid region so iced chocolate is often on menus the same way iced tea is, especially in places like Starbucks or other coffee shops. Yet in America when I asked for an iced chocolate, more often than not they donât know what it is.
Some of them even ask if I want chocolate milk if I wanted chocolate milk, I wouldâve gone to a grocery store.
I end up having to tell them to just make a hot chocolate like they normally would, except add ice at the end so that itâs cold 
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